FantomWorks - Good customer experience
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New ReviewerWhile visiting family near Norfolk, I had some time to kill and went to visit Fantom Works. I saw the sign on the door detailing the tour hours.
I would not be able to come back later that afternoon. Dans wife Melissa came out to talk with me and after explaining my situation she graciously let me come inside so I could buy a t-shirt and she took my picture so I could show I had been there. She even let me watch Dan present a couple with their beautifully restored 66 Chevelle. This was after the show had ended and Dan still presents the vehicle just as on the show.
He smiled and waved to me as I watched.
So cut some slack on Audrey, after all they were filming at that time. Had nothing but a great experience even though I didnt get to tour the shop.
User's recommendation: Be more understanding that this is a business and a stressful occupation.
Location: 4625 Kincaid Avenue, Norfolk, VA 23502
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